Looking for the best no-code chatbot platform in 2024? Here's a quick rundown of the top 6:
- CometChat: Deep integration, complex tasks
- Botsonic: GPT-4 powered, no coding needed
- Chatbase: User-friendly, affordable
- Landbot.io: Visual builder, multi-platform
- CustomGPT.ai: 92+ languages, tailored responses
- HubSpot: CRM integration, AI routing
Quick Comparison:
| Platform | Key Feature | Best For | Starting Price |
|---|---|---|---|
| CometChat | System integration | Complex tasks | Free (limited) |
| Botsonic | GPT-4 AI | Quick setup | $49/month |
| Chatbase | Ease of use | Budget-conscious | Free (limited) |
| Landbot.io | Visual design | Interactive bots | $45/month |
| CustomGPT.ai | Multilingual | Global businesses | $499/month |
| HubSpot | CRM integration | HubSpot users | Free (limited) |
Choose based on your needs, budget, and technical skills. The best platform is one that fits your business and that your customers will actually use.
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CometChat
CometChat is a no-code chat and calling solution for web and mobile apps. It's easy to use: just add a widget with a few lines of code.
Here's what CometChat offers:
- Text, voice, and video chat
- Group messaging and file sharing
- Push notifications and user presence
It works with:
| Web | Mobile |
|---|---|
| WordPress, PHP, Laravel | iOS, Android |
CometChat gives you:
- Ready-made UI components
- Open-source SDKs
- APIs for custom chats
You can turn features on or off in a dashboard. Great for testing and POCs.
CometChat can handle big numbers:
- Up to 10 million monthly active users
- Tested with over 1 million concurrent users
Pricing:
- Free: 25 monthly active users
- Essentials: $379/month (up to 10,000 users)
- Pro: $799/month (up to 10,000 users)
It's secure too: HIPAA, GDPR, PIPEDA, SOC 2, and ISO 27001 compliant.
Users love it:
"We quickly created a POC, and in less than a week our testing was complete." - Laura Whittington, Live Group
"The devs loved CometChat more than the others." - Nathan Heber, Boatyard
But keep in mind:
- Cheaper plans only have email and community support
- Chat hosting in one region might affect speed
CometChat is great for adding chat features fast, without coding skills. It can grow with your business too.
2. Botsonic
Botsonic is Writesonic's no-code chatbot builder. It uses GPT-4 to create smart chatbots without coding skills.
Here's what you get:
- Customize your bot's look
- Train it on your data (PDFs, docs, URLs)
- Connect to messaging platforms
- Capture leads and track performance
Botsonic's plans:
| Plan | Price | Messages | Chatbots |
|---|---|---|---|
| Free | $0/month | 100 | 1 |
| Starter | $49/month | 2,000 | 1 |
| Business | Custom | Custom | Multiple |
The free plan lets you dip your toes in. Paid plans bump up messages, users, and features.
Botsonic shines with quick setup and branding. Slap on your logo, colors, and welcome message in no time. But it's not all roses - you won't find smart prompts or OpenAI API key support here.
What's new in Botsonic?
- Multi-language support
- Export chats to CSV, Excel, JSON
- Clone bots with their data
- 30-day trash bin for deleted bots
- Custom error messages
Need 24/7 customer support or shopping help? Botsonic's got you covered. It's a breeze for non-techies, but packs enough punch for complex tasks too.
3. Chatbase
Chatbase lets you build AI chatbots for your website without coding. It uses ChatGPT tech for customer support, leads, and engagement.
What you get:
- Quick setup: Upload files or add links to create a bot in minutes
- Make it yours: Change the bot's look, name, and behavior
- Speaks 95 languages
- See how it's doing: Track performance and chats
- Plays nice with others: Works with Slack, WhatsApp, and Zapier
Pricing:
| Plan | Cost | What's included |
|---|---|---|
| Free | $0 | 20 messages, 1 bot |
| Hobby | $19 | 2,000 messages, 2 bots |
| Standard | $99 | 10,000 messages, 5 bots |
| Unlimited | $399 | No limits, 10 bots |
Chatbase uses top AI models: GPT-4o, Claude 3.5 Sonnet, and Gemini 1.5 Pro.
Users love how quick and easy it is. Ian Whiscombe, who founded StockBuddy, said:
"In the 2 hours since this tweet I've tested, set up and gone live on three separate websites with Chatbase. Still need to do some light tweaking of the base prompt but very happy with the results."
But it's not perfect. There's no way to hand off to a human for tricky questions. And some users say the "unlimited links" for training data isn't quite true.
To get the best results:
- Feed it good data
- Fine-tune your prompts
- Use the stats to make your bot better
If you want to add AI chat to your site and don't code, Chatbase is worth a look.
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4. Landbot.io
Landbot.io is a no-code chatbot platform for marketing, sales, and customer service teams. It's like a playground for building chatbots without coding skills.
What can you do with Landbot?
- Create chatbots for websites, WhatsApp, and Facebook Messenger
- Use a visual flow builder to design your bot
- Set up AI-powered chatbots for smarter conversations
- Connect with tools like Zapier and Make
The platform's drag-and-drop interface makes it a breeze to create good-looking bot flows. That's why some folks call it "The Artist's Playground".
Here's what Landbot costs:
| Plan | Price/month | Chats | AI Chats | Users |
|---|---|---|---|---|
| Free | $0 | 100 | N/A | 1 |
| Starter | $45 | 500 | 20 | 2 |
| Pro | $178 | 1,000 | 50 | 5 |
Does it work? You bet. Check out these results:
- MeinAuto.de: 10% more leads in less than a day
- AROâ„¢ (Choices): 9% conversion rate for booked appointments
- Allianz Benelux: 350,000 inquiries automated in 4 weeks
"Landbot helps us capture high quality leads", says Pradikta A., a Growth Manager.
But it's not all sunshine and rainbows. Landbot's data storage and language options might not be as robust as some other platforms. And sometimes, support can be a bit slow.
Want to make the most of Landbot? Try these tips:
- Start with pre-built templates
- Make your chatbot match your brand
- Test, test, and test again before going live
- Use live chat for tricky questions
Landbot's sweet spot? Small to medium-sized businesses that want to create engaging chatbots fast, especially if looks matter.
5. CustomGPT.ai
CustomGPT.ai is a no-code solution for businesses to create AI chatbots. It uses GPT-4 to provide accurate answers based on your company's data.
Key features:
- Index your website, docs, and videos quickly
- Chatbots stick to facts from your data
- Supports 93 languages
- Easy website integration or API use
Pricing tiers:
| Plan | Price/month | Chatbots | Storage | GPT-4 Queries |
|---|---|---|---|---|
| Standard | $89 | 10 | 60M words | 1,000 |
| Premium | $449 | 50 | 300M words | 5,000 |
| Enterprise | Custom | Custom | Custom | Custom |
All plans include a 7-day free trial.
Success stories:
- MIT's ChatMTC helps visitors find info faster
- Dlubal's AI assistant Mia supports 130,000+ users 24/7
- Lehigh University indexed 300M words for easy site navigation
Common use cases:
1. Customer service automation
Train your bot on FAQs and support docs for routine questions.
2. Sales and marketing
Answer product questions and guide buyers.
3. Internal knowledge management
Help employees find company info quickly.
Tips for success:
- Use real business content for training
- Test thoroughly before launch
- Monitor performance with built-in analytics
CustomGPT.ai is ideal for businesses wanting a smart, customizable chatbot without coding skills.
6. HubSpot
HubSpot's Service Hub includes a chatbot builder. No coding needed. These bots can qualify leads, book meetings, answer FAQs, and get feedback.
What can HubSpot's chatbots do?
- Work on websites and Facebook Messenger
- Use customer ratings, routing rules, and canned responses
- Play nice with other HubSpot tools
Here's what HubSpot's chatbot pricing looks like:
| Plan | Price/month | Bot Chats | Contacts |
|---|---|---|---|
| Free | $0 | 1 | Up to 1M |
| Starter | $20 | No limit | 1,000 |
| Professional | $800 | No limit | 2,000 |
| Enterprise | $1,200 | No limit | 10,000 |
HubSpot's chatbot is easy to use, but it's not perfect:
- Only works on websites and Facebook Messenger
- Misses some fancy features like live translation
- No built-in chatbot analytics (custom reports cost extra)
If you're already using HubSpot's CRM, their chatbot might be a good fit. But it's pretty basic compared to chatbot-only platforms.
"HubSpot is a great tool for managing all aspects of customer service, from chatbots to tickets to surveys. It is very user-friendly and integrates well with other platforms." - Software Advice
HubSpot's new AI Chatbot (in private beta) uses GPT tech. It aims to answer visitor questions better.
Want to make an AI chatbot in HubSpot? Here's how:
- Go to Conversations > Chatflows
- Set up the bot with OpenAI's Assistants API
- Customize instructions in JSON
- Add the assistant to your HubSpot chatflow
HubSpot's chatbots are getting better. But if you need more advanced features, you might want to look at other options or add third-party chatbots.
Good and Bad Points
Let's compare the top no-code chatbot platforms for 2024:
| Platform | Pros | Cons |
|---|---|---|
| CometChat | - Deep system integration - Handles complex tasks - Real-time data access |
- Steeper learning curve - Overkill for simple bots |
| Botsonic | - Uses GPT-4 - No coding needed - Multiple data sources |
- Best features cost more - Less depth than code-based |
| Chatbase | - User-friendly and affordable - Various integrations - Detailed insights |
- Customization costs more - Limited free trial |
| Landbot.io | - Interactive, no-code bots - Multi-platform support - Extensive design options |
- Advanced features pricey - Can be hard to learn |
| CustomGPT.ai | - 92+ languages - Tailored responses - Anti-hallucination tech |
- Expensive for small businesses - Starts at $499/month |
| HubSpot | - CRM integration - Free version available - AI routing and emails |
- Limited free features - HubSpot-centric - Can get pricey |
What to Consider:
1. Customization vs. Ease of Use
CometChat offers deep customization but it's harder to use. Chatbase is simpler but less flexible.
2. Pricing
HubSpot has a free tier. CustomGPT.ai starts at $499/month. Choose based on your budget and needs.
3. Integration
CometChat and HubSpot work well with other systems. Great for streamlining operations.
4. AI Tech
Botsonic and CustomGPT.ai use advanced AI like GPT-4. More human-like chats, but pricier.
5. Specific Uses
Landbot.io shines for interactive bots. HubSpot works best if you already use their CRM.
Pick a platform that fits your business needs, tech skills, and budget.
Wrap-up
Picking the right no-code chatbot platform can make or break your customer engagement. Here's the lowdown:
- CometChat: Deep integration champ
- Botsonic: AI powerhouse with GPT-4
- Chatbase: Budget-friendly option
- Landbot.io: Visual builder pro
- CustomGPT.ai: Multilingual master (92+ languages)
- HubSpot: CRM integration specialist
Your choice should match your needs. Handling sensitive data? CometChat might be your go-to. Here's what Vijayaraghavan Mohan from CometChat says:
"With CometChat, you can not only build a chatbot that is trained on your internal data and answer questions, you can create an AI chatbot that can interact deeply with your internal systems and products through APIs and webhooks as well."
Going global? CustomGPT.ai's language support could be a game-changer.
Don't forget your wallet. CustomGPT.ai's $499/month starting price isn't for everyone. Chatbase offers cheaper options without skimping on features.
Choose a platform that fits your goals, skills, and budget. And remember: the best chatbot is one your customers actually want to use.
